Last Updated: February 2026

MoonReading.net ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at moonreading.net and use our services, including personalized astrology readings, AI-generated portraits, compatibility reports, and related digital products.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide when using our services, including:

  • Contact Information: Your name and email address, provided when placing an order or contacting us.
  • Birth Details: Your date of birth, time of birth, and place of birth, used to generate personalized astrology readings, birth charts, and moon readings.
  • Survey Responses: Answers you provide to personality and preference surveys that help us customize your readings and recommendations.
  • Photographs: Photos you upload for AI-generated portrait products such as Soulmate Portraits, Family Photos, and Age Transformations.
  • Payment Information: Credit card numbers, billing addresses, and other payment details. This information is collected and processed directly by our payment processor, Stripe, and is not stored on our servers.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • Device Information: Browser type, operating system, device type, and screen resolution.
  • Usage Data: Pages visited, time spent on pages, click patterns, and referring URLs.
  • IP Address: Used for approximate geolocation, fraud prevention, and analytics.
  • Cookies and Similar Technologies: As described in Section 6 below.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To generate personalized astrology readings, birth charts, moon readings, compatibility reports, tarot readings, and AI-generated portraits based on the data you provide.
  • Order Processing: To process payments, fulfill orders for digital products, and send order confirmations and delivery notifications.
  • Communication: To respond to your inquiries, send transactional emails, and provide customer support.
  • Improvement: To analyze usage patterns, improve our website and services, and develop new features and products.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Third-Party Services

We use the following third-party services to operate our website and deliver our products:

3.1 Stripe (Payment Processing)

We use Stripe to process all payments. When you make a purchase, your payment information is transmitted directly to Stripe's secure servers. We do not store your full credit card number, CVV, or other sensitive payment details on our systems. Stripe's privacy policy is available at stripe.com/privacy.

3.2 OpenAI (Text Generation)

We use OpenAI's API to generate personalized astrology readings, horoscopes, and compatibility reports. Your birth details and survey responses may be transmitted to OpenAI for this purpose. OpenAI's data usage policy is available at openai.com/policies/privacy-policy.

3.3 Kie.ai (Image Generation)

We use Kie.ai to generate AI portraits, including Soulmate Portraits, Family Photos, and Age Transformations. Photos you upload are transmitted to Kie.ai for processing. See Section 4 for details on photo handling.

3.4 Google Analytics

We use Google Analytics to collect and analyze website usage data. Google Analytics uses cookies to track user interactions. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Google's privacy policy is available at policies.google.com/privacy.

4. Photo Upload and Processing

When you upload photos for AI-generated portrait products:

  • Your photos are transmitted securely to our servers and forwarded to our image generation provider (Kie.ai) for processing.
  • Photos are used solely for the purpose of generating your requested AI portrait product.
  • Photos are processed temporarily and are not stored permanently. Uploaded photos are automatically deleted from our systems after processing is complete, typically within 24 hours.
  • We do not use your photos for training AI models, marketing, or any purpose other than generating your requested product.
  • The generated AI portrait images are delivered to you and retained only as long as necessary to fulfill your order.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law:

  • Account and Order Data: We retain your name, email, and order history for up to 3 years after your last purchase to provide customer support and process potential refund requests.
  • Birth Details and Survey Responses: Retained for up to 3 years after your last interaction with our services, or until you request deletion.
  • Uploaded Photos: Deleted within 24 hours of processing completion.
  • Generated Content: AI-generated readings and portraits associated with your order are retained for up to 90 days to allow re-delivery if needed.
  • Analytics Data: Aggregated and anonymized analytics data may be retained indefinitely.
  • Payment Records: Transaction records are retained for up to 7 years as required for tax and accounting compliance.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

6.1 Essential Cookies

These cookies are necessary for the website to function properly, including session management, shopping cart functionality, and security features. They cannot be disabled.

6.2 Analytics Cookies

We use Google Analytics cookies to understand how visitors interact with our website. These cookies collect information such as pages visited, time on site, and referral source. This data is aggregated and anonymized.

6.3 Functional Cookies

These cookies remember your preferences (such as your zodiac sign selection) to provide a personalized experience.

6.4 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. Note that disabling cookies may affect the functionality of our website. For more information about cookies and how to manage them, visit allaboutcookies.org.

7. Your Rights

7.1 Rights Under GDPR (European Economic Area Residents)

If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: You may request that we correct inaccurate or incomplete personal data.
  • Right to Erasure: You may request that we delete your personal data, subject to certain legal exceptions.
  • Right to Restriction of Processing: You may request that we restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
  • Right to Object: You may object to the processing of your personal data for certain purposes, including direct marketing.
  • Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time.

7.2 Rights Under CCPA (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purpose for collecting it, and the categories of third parties with whom we share it.
  • Right to Delete: You may request that we delete the personal information we have collected about you, subject to certain exceptions.
  • Right to Opt-Out of Sale: We do not sell your personal information. However, you have the right to opt out if this practice changes in the future.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

7.3 Exercising Your Rights

To exercise any of the rights described above, please contact us at support@moonreading.net. We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser and our servers.
  • Secure payment processing through Stripe's PCI DSS-compliant infrastructure.
  • Access controls limiting employee access to personal data on a need-to-know basis.
  • Regular security reviews and updates to our systems.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly. If you believe that a child under 18 has provided us with personal information, please contact us at support@moonreading.net.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our servers and third-party service providers are located. These countries may have data protection laws that differ from those in your jurisdiction. By using our services, you consent to the transfer of your information to these countries. Where required by law, we ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will post the updated policy on this page and update the "Last Updated" date at the top. We encourage you to review this page periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

MoonReading.net
Email: support@moonreading.net